Services (SFA, ERP)

Services sector is the one in which Codespring directly acts in. Development of Sales Force Applications (SFA) and Enterprise Resource Planning (ERP) systems are widely known by our program engineers teams. Alongside with various partners in the industry, Codespring software development team has the capacity to offer you various solutions in order to increase efficiency and performance of your organization.

SFA is a of Customer Relations Management system, that automatically records data of the sale process stages. SFA systems allow analytical data to be shared between departments and sales stages, bringing to an organization increased productivity and customer satisfaction.

SFA systems consolidate all company information in one place, helps track communication history with customers, and provide tools for personalization, so companies can reach the individual needs of their clients.

ERP are systems that integrate smaller systems, like back office, planning, manufacturing, distribution, shipping, accounting, into one architecture, whose purpose is to facilitate the flow of information in a company. It incorporates smaller software applications, and brings them together under a single, integrated interface.

ERP systems can be implemented in an incremental fashion, providing modular software units, to allow this gradual approach. This assures smaller investments, only in the sectors that is of interest for the company.

An ERP system brings tremendous advantages, because all systems are linked together, all departments share information more easily, the work-flows become automated, resulting in increased productivity.

Challenges in the services sector tightly related to SFA and ERP consist mainly in: a) integration of various functional modules; b) integration with other e-business software applications; c) integration with legacy systems. Overcoming these challenges is part of our work and we are ready to get involved in the process.